Privacy policy

Speranza Aesthetic
Updated: february 19, 2026

Welcome to Speranza Aesthetic (“Speranza Aesthetic”, “we”, “us” or “our”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit our online store, interact with us, or make a purchase.

By using our website, creating an account, or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.


1. Who We Are

Speranza Aesthetic is a clothing brand and online store based in Paris, France. For the purposes of European data protection law (including the GDPR), Speranza Aesthetic is the data controller of your personal data. If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at contact.raidersmarket@gmail.com


2. Information We Collect

We collect different types of personal information in order to operate our store, process your orders, and improve your experience.

2.1. Information You Provide Directly

When you interact with us, you may provide us with:

  • First and last name
  • Email address
  • Postal/shipping address
  • Phone number
  • Order history and purchase details
  • The content of your messages, requests or support tickets

We collect this information when you create an account, place an order, contact us, or subscribe to communications.

2.2. Information Collected Automatically

We use cookies and similar technologies to operate our website, understand usage, and improve our services. You can control or disable cookies through your browser settings. When you visit our website, certain information is collected automatically through cookies and similar technologies, such as:

  • IP address
  • Browser type and settings
  • Device information (device type, operating system, etc.)
  • Pages visited, time spent on pages, clicks, scrolling and other browsing actions
  • Referring URL (the page that brought you to our site)
  • General location information (based on your IP address)

This information helps us understand how visitors interact with our website, improve performance, and support security and fraud prevention.

2.3. Information from Third Parties

We may receive information about you from third parties, such as:

  • Payment and fraud prevention providers (e.g., to confirm payment status or detect suspicious activity)
  • Email and marketing tools that help us manage our communications
  • Analytics and advertising partners that help us measure performance and deliver relevant ads

We combine this information with the data we collect directly from you to operate and improve our services.

 

3. How We Use Your Information

We use your personal information for the following purposes:

  • Process your order: payment, preparation, shipping, returns, and refunds.
  • Manage your customer account: creation, access, and updates.
  • Provide customer support: answering questions and resolving issues.
  • Send necessary communications: order confirmations, shipping updates, and transactional messages.
  • Optional marketing: sending newsletters or offers if you subscribed (you can unsubscribe anytime).
  • Improve our website and products: analyzing usage to enhance design, content, and features.
  • Ensure security and legal compliance: preventing fraud, protecting accounts, and meeting legal requirements.

4. How We Share Personal Information

We do not sell, rent or lease your personal information in exchange for money. We may share your information in the following circumstances:

4.1. Service Providers

We share personal data with trusted third-party service providers that help us operate our business, such as:

  • E-commerce platform and hosting provider
  • Payment processors and financial institutions
  • Logistics and shipping partners
  • Email and newsletter service providers
  • Analytics and advertising partners
  • IT support and security providers
  • These providers process your personal data only on our behalf and according to our instructions.
4.2. Analytics and Advertising Partners

We may use analytics and advertising tools to understand traffic and improve our marketing. You can control cookies and tracking technologies as described below.

4.3. Legal Obligations and Protection of Rights

We may disclose your information where necessary:

  • To comply with applicable laws, regulations or legal processes
  • To respond to lawful requests from law enforcement or government authorities
  • To enforce our terms and conditions or other agreements
  • To protect our rights, property or safety, or those of our customers or others
  • To detect, prevent or investigate fraud or other illegal activity
4.4. With Your Consent

We may share your information with third parties when you explicitly direct us to do so or when you consent to such sharing.


5. Data Retention

We retain your personal information only for as long as necessary:

  • Customer accounts and orders: kept as long as your account is active and as required by law (e.g., tax and accounting obligations).
  • Customer support communications
  • Marketing communications

When we no longer need your personal information, and we are not required to keep it by law, we will delete or anonymize it.


7. International Data Transfers

Because we use certain third-party service providers that may be located outside of the European Economic Area (EEA) and the United Kingdom, your personal data may be transferred to countries that do not provide the same level of data protection as your home country.

When we transfer personal data outside the EEA or the UK, we take appropriate safeguards to protect your data, such as:

  • Using standard contractual clauses approved by the European Commission or UK authorities; and/or

  • Ensuring that the recipient is subject to adequate data protection obligations.

You can contact us if you would like more information about these safeguards.


8. Your Rights

Depending on where you live, you may have certain rights regarding your personal data. These typically include the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your personal data
  • Restrict or object to certain processing (including marketing)
  • Withdraw your consent at any time

To exercise any of these rights, you can contact us at contact.raidersmarket@gmail.com.
We will respond as required by applicable data protection laws.


9. Security

We use technical and organizational measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or for other reasons.

When we make material changes, we will update the “Updated” date at the top of this page and may provide additional notice (such as via email or a notice on our website) where required by law.

Your continued use of our website after any changes indicates that you have read and understood the updated Privacy Policy.


11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data protection practices, you can contact us at:

Email: contact.raidersmarket@gmail.com
Location: Paris, France


By using our website, creating an account or placing an order, you acknowledge that you have read and understood this Privacy Policy.